ToyRent Junction ("we", "our", "us") is owned and operated by Ample Space Marketing. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, or services.

By using our platform, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Delivery Address
• City, State & PIN Code
• Date of Birth (where applicable)
• Account Login Information

Order Information

• Rental Orders
• Membership Details
• Purchase Orders
• Return Gift Orders
• Delivery Instructions
• Payment Status
• Security Deposit Information

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date & Time of Visit
• Referral Source

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process rental and purchase orders.
• Assign your order to the appropriate ToyRent Junction Partner Center.
• Process membership subscriptions.
• Coordinate deliveries and pickups.
• Process payments and refundable security deposits.
• Respond to customer enquiries.
• Improve our website and services.
• Prevent fraud and unauthorized activities.
• Comply with legal obligations.
• Send order updates, service notifications, and promotional communications (where permitted).

3. Partner Center Information Sharing

ToyRent Junction operates through independent Partner Centers (Franchisees).

To fulfil your order, we may share relevant customer information with the assigned Partner Center, including:

• Name
• Contact Number
• Email Address
• Delivery Address
• Order Details
• Membership Information
• Delivery Instructions

Partner Centers may use this information solely for providing the requested services and customer support.

4. Payment Information

Payment methods may vary depending on the assigned Partner Center.

ToyRent Junction does not store your complete debit card, credit card, banking credentials, UPI PIN, or other sensitive payment information on its servers.

Payments are processed through secure payment gateways or directly by the assigned Partner Center, depending on the selected payment method.

5. Cookies

We use cookies and similar technologies to:

• Improve website performance.
• Remember user preferences.
• Maintain login sessions.
• Analyse website traffic.
• Improve customer experience.

You may disable cookies through your browser settings; however, certain website features may not function properly.

6. Analytics

We may use analytics tools to understand visitor behaviour, improve website performance, and enhance user experience.

Analytics data is collected in an aggregated manner and is not intended to personally identify individual users.

7. Marketing Communications

With your consent or where permitted by law, we may send:

• Order confirmations
• Delivery notifications
• Membership reminders
• Promotional offers
• Service announcements
• New product launches

You may unsubscribe from promotional communications at any time. However, transactional communications related to your orders or account may still be sent.

8. Information Sharing

We do not sell or rent your personal information.

We may share your information only with:

• Assigned ToyRent Junction Partner Centres
• Payment Gateway Providers
• Courier & Logistics Partners
• Technology Service Providers
• Government Authorities when legally required

Each party receives only the information necessary to perform its services.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your data, no method of electronic transmission or storage is completely secure.

10. Customer Responsibilities

Customers should:

• Keep account credentials confidential.
• Notify us immediately of any unauthorized account activity.
• Provide accurate and up-to-date information.
• Avoid sharing OTPs or passwords with anyone.

11. Children's Privacy

ToyRent Junction provides products and services intended for children but our platform is intended to be used by parents, guardians, or adults.

We do not knowingly collect personal information directly from children.

12. Third-Party Websites

Our platform may contain links to third-party websites.

ToyRent Junction is not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites separately.

13. Data Retention

We retain customer information only for as long as necessary to:

• Fulfil orders.
• Manage memberships.
• Process refunds and security deposits.
• Meet legal, accounting, and regulatory obligations.
• Resolve disputes.

14. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information.
• Update inaccurate information.
• Correct your account details.
• Delete your account (subject to legal and operational requirements).
• Opt out of promotional communications.

15. Changes to this Privacy Policy

ToyRent Junction may update this Privacy Policy from time to time.

The latest version will always be published on our website.

Continued use of the platform after changes constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the Contact Us page on the ToyRent Junction website.

For order-related queries, customers should first contact their assigned ToyRent Junction Partner Center.